Warranty & Care/Cleaning


SAFETY NOTE: UNPLUG AND ALLOW TO COMPLETELY COOL BEFORE HANDLING

HARD WAX REMOVAL
Simply flick the edge and peel off as if you were removing hard wax from a client’s skin.

SOFT WAX REMOVAL
Use a soft cloth with a small amount of oil on the cloth to wipe soft wax off of the silicone skin

<will provide a video of this>

SILICONE SKIN REMOVAL
For a deeper clean remove the silicone skin to clean inside and out as desired. Pull bottom edge of silicone skin and roll up and off gently.

SILICONE SKIN APPLICATION

  • Start with the skin inside out
  • Line up the hole for the knob with the knob
  • Place one hand inside to steady while the other hand folds down sections


<will provide video of this as well>

IN USA LIMITED 30 DAY WARRANTY

The Mella®, LLC will repair or replace (at your option) your unit free of charge for 30 days from the date of purchase, if the appliance is defective in workmanship or materials.

To obtain service under this warranty, return the defective product to the service center after obtaining a return voucher from info@themella.com. Proof of purchase receipt is required. Any implied warranties, obligations, or liabilities, including but not limited to the implied warranty of merchantability and fitness for a particular purpose, shall be limited in duration to the 30 day duration of this written, limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

In no event shall The Mella®, LLC be liable for any special, incidental, or consequential damages for breach of this or any other warranty expressed or implied, whatsoever. Some states do not allow for the exclusion or limitation of special, incidental, or consequential damages, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.